You need to have IMAP Access enabled for your account, before configuring IMAP in the other email clients. You cannot 'Sign In' using your external account for POP/ IMAP/ Active Sync. In case you are a Federated Sign In user (Using Sign in using Google Apps/ Gmail/ Facebook etc), you might not have an exclusive password in Zoho for your email account and so you will be required to generate a password for your account. In case you have turned on Two-Factor Authentication for your account, you need to generate and use the Application-specific Password in the IMAP client you use. Troubleshoot IMAP Configuration Unable to Login from IMAP Clients When you access your Zoho Mail account using IMAP, the archived emails will be accessible in the respective folders from which they were archived.
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